Effective August 7, 2026

Privacy Policy

This policy is publication-ready product copy, not legal certification. It must receive professional legal review before launch.

This Privacy Policy explains how Eloquent, operated by Petar Nikolic (“Eloquent,” “we,” or “us”), handles information when you use the Eloquent apps, website, and support services.

Who can use Eloquent

Eloquent is intended for people aged 13 or older and is not directed to children. Do not create an account if you are under 13. If we learn that we collected personal data from someone under 13, we will delete it. A parent or guardian can contact support@eloquent-app.com to request deletion.

Information we handle

We handle account information such as email address, authentication provider identifiers, language and interface preferences; learning content such as saved words, examples, notes, interests, chat messages, generated entries, images, streak and review activity; subscription identifiers, entitlement state, transaction status, and trial-use prevention markers; consent records; support messages, optional diagnostics, and validated image attachments; and limited operational logs needed for security and reliability.

We do not add an advertising or behavioral analytics SDK at launch, sell personal information, or use it for cross-service advertising.

How we use information

We use information to authenticate accounts, sync your Library and preferences, provide learning and AI features, process and restore subscriptions, prevent fraud and abuse, send reminders you explicitly enable, answer support requests, keep the service secure, and meet legal obligations.

AI processing

After separate AI disclosure consent, text, images, and context needed for the requested feature may be sent to OpenRouter or ModelsLab. Eloquent prevents remote AI requests when valid consent is absent. Do not submit secrets or information you do not want processed for the feature. Guardians can separately approve or revoke AI processing for restricted minor accounts.

Service providers and international processing

We use Supabase for authentication, databases, storage, and server functions; Vercel for the website and web app; RevenueCat and Stripe for subscription and web billing infrastructure; Apple and Google for authentication, app distribution, and mobile purchases; OpenRouter and ModelsLab for AI generation; Resend for service and support email; and GitHub for private support issue workflow. These providers may process information in countries outside yours under their own legal safeguards.

Subscriptions

Apple, Google, RevenueCat, and Stripe process payment details. Eloquent receives transaction and entitlement information but does not receive full card details. Deleting Eloquent does not automatically cancel a subscription managed by a store or billing provider.

Retention and deletion

Active account content is retained while your account is active. After an account-deletion request, normal use is blocked and final deletion is scheduled for 30 days, allowing recovery during that period. At the end of the recovery period we purge primary account content, revoke linked credentials where supported, and retain only a non-reversible marker needed to prevent repeat trial abuse or records legally required for security, tax, or dispute purposes. Backups containing deleted data expire within the following 30 days. Support and security records use minimum-data retention appropriate to the issue.

Your choices and rights

You can access and change many preferences in Eloquent, restore or manage purchases, disable reminders, withdraw optional AI consent, request a copy of your data, and request deletion. Depending on your location, you may also have rights to correct, restrict, object, or complain to a data-protection authority. Guardians can approve or revoke consent, approve AI processing and purchases, and request deletion for a restricted minor account.

Security

We use access controls, tenant isolation, private attachment storage, signed links, webhook verification, rate limits, and least-privilege service credentials. No system can guarantee absolute security.

Contact

For privacy questions or requests, email support@eloquent-app.com or use Support. Account deletion instructions are available at Account deletion.